We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Have a question about our products? Need help with an order? Want to provide feedback? We're here to help and would love to hear from you.
contact@onuia.com
We'll respond within 24 hours
Monday to Friday
9:00 AM to 5:00 PM (CET)
Amsterdam, Netherlands
Ceintuurbaan 222H, 1072GD
Company Number: 95552618
TAX Number: NL867178103B01
Country: Netherlands
For faster assistance, please include your order number in your message if you're contacting us about an existing order.
We offer free worldwide shipping. Delivery times vary by location, typically 1-21 business days depending on your country.
We offer a 30-day return policy for unused items in original condition with tags attached.
Yes, we ship worldwide with free shipping on all orders. International orders may be subject to customs duties.
You'll receive a tracking number via email once your order ships. You can track your package on the carrier's website.
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and various local payment methods.
Please contact us immediately if you need to make changes. We'll do our best to accommodate your request.